Cancellation & Rescheduling Policy

    Rooms & Retreats

    Cancellation Terms

    • 21 days or more before check-in
      → 25% of the total booking value will be retained
    • 10 to 21 days before check-in
      → 40% of the total booking value will be retained
    • Less than 10 days before check-in
      → 50% of the total booking value will be retained (equivalent to the full advance amount)
    • Last-minute cancellation or no-show
      → No refund

    Rescheduling

    • One-time rescheduling is allowed, subject to availability
    • Requests must be made at least 10 days prior to check-in
    • Revised bookings may reflect updated pricing

    Day Retreats

    Booking Confirmation

    Day retreat bookings are confirmed with 100% advance payment.

    Cancellation Terms

    • 24 hours or more before the session
      → 75% refund
    • Less than 24 hours before the session
      → 50% refund
    • No-show
      → No refund

    A Gentle Note

    We understand that plans can change. Where possible, we aim to be supportive — however, last-minute changes impact the spaces, facilitators, and experiences we prepare for each guest.

    Last updated · April 2026