Policies
Terms & Conditions
1. Room Pricing & Taxes
- ·All listed prices are for room stay only.
- ·Food, beverages, therapies, classes, and activities are charged separately unless clearly stated as part of a specific package or retreat.
- ·GST is applicable as per government regulations:
- — 5% GST on room tariffs up to ₹7,500 per night.
- — 18% GST on room tariffs above ₹7,500 per night.
- — Café bills are charged as per applicable GST norms.
- ·Taxes are additional unless otherwise specified.
2. Booking & Payment Policy
- ·A 50% advance payment is required to confirm your booking.
- ·The remaining balance must be paid at or before check-in.
- ·Bookings are confirmed only after receipt of the advance payment.
- ·We reserve the right to release a booking if payment is not received within the agreed timeframe.
- ·Guests are encouraged to inquire at the time of check-in about any applicable group discounts or ongoing schemes they may be eligible for.
3. Cancellation Policy
- ·Cancellation 3 days (72 hours) or more before check-in → 50% of the total booking amount will be charged.
- ·Cancellation less than 3 days (within 72 hours) before check-in → 100% of the total booking amount will be charged.
- ·No-shows will be charged 100% of the booking value.
- ·Date modifications are subject to availability and may incur charges.
4. Check-in & Check-out
- ·Standard Check-in Time: 2:00 PM
- ·Standard Check-out Time: 10:00 AM
- ·Early check-in before 6:00 AM will be considered as a half-day extra charge.
- ·Check-in is permitted only until 11:00 PM.
- ·Late check-out is subject to availability and may attract additional charges.
5. House Guidelines
- ·Aavya is a peaceful, creative wellness space. Guests are requested to respect quiet hours and shared areas.
- ·Loud music inside rooms is not permitted.
- ·Outside visitors are not allowed in rooms without prior approval.
- ·Any damage to property will be charged accordingly.
- ·Illegal substances are strictly prohibited.
6. Meals & Café
- ·Meals are available at the café and are charged separately unless included in a specific retreat or package.
- ·Outside food is discouraged in common areas.
7. Safety & Responsibility
- ·Guests are responsible for their personal belongings.
- ·Aavya is not liable for loss, theft, or damage of personal items.
- ·Participation in activities is voluntary and at the guest's own discretion.
8. Force Majeure
- ·Aavya shall not be held responsible for cancellations or interruptions due to events beyond our control, including natural calamities, government regulations, strikes, or unforeseen disruptions.
Last updated · February 2026